Terms & Conditions

Trafficmaster Ltd, Martell House, University Way, Cranfield, Bedfordshire, MK43 0TR
T: +44 (0)1234 759000, F: +44 (0)1234 759318
Registered in England and Wales 2292714, VAT Registered number GB 539 9704 95

Congestion Charging Zone Terms & Conditions

Customers using Trafficmaster Smartnav automatically receive notifications from their unit when near to, entering and exiting the Congestion Charging Zone.
 
Customers have the ability to switch off these notifications if they have a Touchscreen, or by emailing Trafficmaster here.  Trafficmaster will switch off this part of the service for the Customer as soon as practical.  Traffimaster accepts no responsibility for the use of the Congestion Charging Zone notifications and is not liable if payments are made or not made in error in respect of the Congestion Charging Zone. This element of the service is not available to some Customers who purchased Trafficmaster Units before 1 January 2006. 
 
Western Section Alert:
A selection of Customers may still be alerted to Congestion Charging Zones in the Western section, which has since been removed from the Congestion Charging Scheme.  It is the sole responsibility of the Customer to ascertain whether or not they are liable to pay Congestion Charges. 
You may either elect to have this service switched off by doing so on your touchscreen or contacting Smartnav Support here, or ensure you check the Congestion Charging website before you travel. 
For more information click here to use the Congestion Charging Location (postcode) Check, or visit the Transport for London website where you may download the current Congestion Charging Area Map.

Battery Note

Leaving the detachable touchscreen plugged in whilst the vehicle ignition is off, may call a draw on the battery, which may lead to battery drain. 

• As a safety and battery precaution the detachable screen should be removed when the vehicle is not in use.